Salkantay Trek to Machu Picchu 5 Days / 4 Nights
Salkantay Trek to Machu Picchu 5 Days / 4 Nights, This is the most popular of the alternative treks to Machu Picchu. The trek is located in the Vilcabamba mountain range and passes through stunning landscapes varying from the cloud forest to the high mountains. Along the way are fantastic views of second highest mountain in the cusco area, Salkantay (“Savage Mountain”) standing at 6,271m/19.685ft. This tour is for the adventurous. It passes through little visited areas and combines culture and tradition with the incredible flora and fauna offered by Peru. You will be in the real Andes and the perfect conditions to get a sense of the life in the area.
The Salkantay Trek is the number one alternative to the Inca Trail. With high snow-capped mountains, lowland jungle and a visit to the Inca site of Llactapata the trek offers a perfect mix of trekking, culture and nature.
With fewer people on the route the Salkantay Trek allows you to enjoy the natural beauty of the Andes without any of the distractions and disturbances you find on the Inca Trail
By booking your Salkantay Trek with Cusco Journeys & Adventure you are choosing the best. Don’t believe us? Check out our reviews on TripAdvisor!
Day 01 : Cusco – Mollepata – Humantay Lake – Soraypampa
We start to pick up you on the hotel around 05:00 am, the bus driving taking 2 hours to Mollepata through the bus is clearly to see the white snow capped mountain like Salkantay and Humantay, the holy Gods of the Incas, the spectacular scenic on the upper part and lower valleys with colorful landscape. Two hours driving at head the first stop in Mollepata town there are toilet facilities, souvenirs and optional short breakfast, to soon continue at Challa Cancha the trail head. There we will meet with our support staff. There we will organize all the equipment, horses and mules. Around 9:30 a.m. we will start our trek to Soraypampa (3850 m.a.s.l) the first section of the path are paved rock trail there are the old water channel still supply to new habitants, the begin is 8 km in 3 hours to Soraypampa the lunch place as well base camp, after lunch and nap to continued hiking up to the Humantay lake (4200 masl) 3 km in 2 hours round trip, bottom the glacier the most spectacular views to the back ground valley and sunset, Soraypampa is located on the middle of the glaciers valleys at night clear appreciate the constellation on the sky…
- Meals:Lunch, Dinner
- Accommodation: Camping
- Maximum Altitude: 4150 masl
- Minimum Altitude: 2850 masl
- Distance Travelled: 11km approx
Day 02 : Soraypampa – Salkantay Pass– Colpapampa.
Today, nature will change drastically from dry sceneries to snowy peaks and tropical areas. After a nutritious breakfast, we will start the most difficult part of the trek. We will start the hike around 6:30 in the morning. We will hike to a place called Salkantaypampa, Soyrococha, then go toward the left side of the snowy peaks of Umantay located next to the Apu Salkantay. At midday, we will be on the highest point (4617 meters above sea level). We will appreciate spectacular views of the mountains and the imposing snowy peaks of the Salkantay (6264 meters above sea level) which is known as the second highest point of the Cusco region. Around 1:00 p.m., we will have our lunch, in the area called Huayracmachay. The walk downwards is on a serpent shape trail and a rocky gravel path to get to the Huayracmachay lunch spot. In the afternoon we will enter the upper part of the amazon jungle, which is also called “the cloud forest”. This is a 10 km (6.2miles) hike in 3 hours on a wide trail in the thick forests. This hike is truly beautiful, there are decorated the hills with colorful sceneries and a lot of wildlife and native plants. The forests are most times of the year warm or have a temperate temperature. When finishing this magnificent hike we finally arrive at Colpapampa Village (2900 MASL – 9,514 ft), our base camp in the jungle.
- Meals: Breakfast, Lunch, Dinner
- Accommodation: Camping
- Maximum Altitude: 4617 masl
- Minimum Altitude: 2920 masl
- Distance Travelled: 21 km
Day 03 : Colpapampa – Playa Sahuayaco– Lucmabamba
At 6:00 am. we will start our trek to La Playa through the Santa Teresa valley. We will be hiking for approximately 6 hours. During the hike we’ll see waterfalls, wild orchids, but also coffee, banana and avocado plantations. Here you can taste the famous passion fruit and granadilla fruit. We will see a village called Colpapampa, also called the “forest cloudy brow” where waterfalls, thermal hot springs, fruit-bearing trees, varied flora and birds can be observed. If we are lucky, we will be able to see the famous bird called “the Cock of the Rocks” this bird is the national bird of Peru. After lunch at La playa, we will hike for approximately 1 hour to our base camp called Lucmabamba (2400 MASL – 7874 ft). We will explore the tropical forest for a little while and have a lovely visit at an organic coffee farm. Here you can taste the coffee prepared by the local people. Coffee is the main farming industry of the local people here in the jungle and they farm many hectares of coffee to export to the USA, Asia and Europe. Coffee was first discovered in Ethiopia, but it wasn’t until the Spanish invaded Cusco that it was brought to this region. We will also explore an orange and an avocado plantation.
******* On this day you may enjoy the Hot Springs – not included in the price.
- Meals: Breakfast, Lunch, Dinner
- Accommodation: Camping
- Maximum Altitude: 2920 masl
- Minimum Altitude: 2350 masl
- Distance Travelled: Approx 14 km
Days 4: Lucmabamba – Hidroelectric – Aguas Calientes
The chef of the trek will wake you up early with a hot cup of coca tea served in your bed. You will get ready for today’s activity while enjoying your last prepared breakfast by the trek chef. We will begin the hike early and you will get the opportunity to enjoy a small part of the famous Inka trail! After a climb of 2 hours with amazing views of the Santa Teresa valley we will arrive at the Llactapata Inca site right in front of Machu Picchu. This will be the first archaeological site we will see of the Lost City of the Incas and a very special place to enjoy and spend time. We will be able to see not only the Machu Picchu ruins from this spot, but also the Huayna Picchu and the Machu Picchu Mountain. We will explore this Inca site with the guide and he will continue the history lessons about the Incas of this beautiful country and of course you will have plenty of time to take as many photos as you want.
After the Llactapata ruins, we will continue our trek with a 2 hours downhill hike. At this hike you’re always able to have views of Machu Picchu until we arrive at the Hidroelectrica train station which is our lunch place. The most impressive part of this area is the natural waterfall of 300 meters high which generates the electricity for the region of Cusco. We will then arrive at the famous Intiwatana. Intiwatana is an ancient rock used as a sundial in the ancient Inca times. According to history, this old Inca stone used to work with the famous sundial stone in Machu Picchu. These could measure and read the winter solstice which was the beginning of the new farming season for the Incas. After we pass this small Inca site we will reach the train rails. Next to the rails there is a nice path to walk on; this path will take us approximately 3 hours. After the 3 hours we will arrive at Aguas Calientes, which is located at the foot of Machu Picchu. This section is very interesting because it is the trail that was used by the American Professor Hiram Bingham who rediscovered Machu Picchu after centuries of it being lost.
******* On this day you may enjoy the biggest Zip Line tour before heading to Aguas Calientes – not included in the price.
- Meals: Breakfast, Lunch, Dinner
- Maximum Altitude: 2350 masl
- Minimum Altitude: 2000 masl
- Distance Travelled: 18km aprox.
Day 05: Aguas Calientes – MachuPicchu – Cusco
After breakfast we will board the bus which will take us to the biggest energetic center of the Incas, “Machu Picchu”. As part of our itinerary the same professional tour guide from the Salkantay trek; will teach you about all the history of this mysterious and mystical place. We will visit the Sun Temple, Royal palace, Main Temple, Three Windows Temple and Sun Dial. It will be an unforgettable experience. After the guided tour, you will have free time to explore on your own.
If you have booked Wayna picchu, you will need to coordinate with your guide for Machu Picchu visiting depending on your scheduled time to the mountain, for people not hiking any of the mountains there are some other optional activities on your own (not included in the price):
- Visit the Sun Gate: You will have an opportunity to walk (approx. 2 hours up and down) up to the Sun Gate (Inti Punku) to see Machu Picchu from a different angle.
- Hike to the Inca Bridge: The Inca Bridge offers a dose of adventure for your next Machu Picchu visit. However in this case, the adventure is a little less strenuous, but a lot more death defying, not for people with vertigo.
Train back to Cusco: In the afternoon you will return to the train station in Aguas Calientes for the trip back to Ollantaytambo. Upon your arrival to train station you will be transferred by car to your hotel in Cusco.
- Meals: Breakfast
- Lowest Elevation: 2,040 m/ 6,691 ft
- Highest Elevation: 2,440 m/ 8,052 ft
- Trek briefing with your Guide.
- Professional local Guide (on hike)
- Second tour guide for groups of 9+
- Private Transport and professional driver (to the starting point of hike “at Challacancha”)
- All entrance tickets and permits for Salcantay hike and Machu Picchu Park Salkantay Trek Price to Machu Picchu.
- Horses or mules and Indigenous horsemen to carry ((camping equipment: client tents, dining and cooking tents, table, stools, cooking gear, stove, gas container, cutlery, plates, food and fresh vegetables).
- 1 train Ticket Service from Machu Picchu pueblo to Ollantaytambo Village (Expedition Tourist Train)
- 2 bus Tickets from Aguas Calientes town to Machu Picchu Park (round trip).
- Machupicchu guided tour (3 hrs) and extra time for you.
- Personal items to carry 7 kg/14 lb. (so you just need to carry your day backpack with everything you will need during the day).
- 3 nights camping
- Spacious tents / Sleeping mat.
- 1 night in a Hostel in Aguas Calientes. based on sharing a room; either double, matrimonial or triple depending on availability. Hotel brand rooms all include private bathrooms with hot showers and Wi-Fi.
- We provide a duffle for personal items.
- One Cook
- Excellent Meals (4 Breakfasts, 4 Lunches, 3 Dinners)
- Food includes pancakes, omelets, soups, fresh fruit, avocado, pasta, chicken, fish, meat, rice, all before rich in carbohydrates and suitable for trekking (Vegetarian, vegan or special diet meals upon request).
- Tea time before dinner (tea, coffee, coco, biscuits, popcorn)
- Boiled water provided from 2nd day (for drinking).
- Wake up coca tea in your tent.
- Buckets of hot water for washing in your tent every day
- Biodegradable soap and hand cleansing gel
- Cusco Journeys & Adventure uses walkie-talkies on all treks.
- Oxygen Tank & First aid kit
- All local taxes
What Is Not Included
- First breakfast & lunch on the last day
- Huayna Picchu Mountain tickets (US$25)
- Hot springs (S/ 15.00 soles)
- Sleeping bags
- Extra activities such as zip line and barbecues.
- Additional horses for extra personal luggage above that of the personal item allowance.
- Optional up – grades (train and hotel)
- **Tips, for the crew (muleteers, chef and guide)
What do you need to bring:
- A good day pack: such as Eagle Creek Afar Backpack (Appropriate pack to carry your personal belongings.)
- Original passport (International Student Identity Card “ISIC” if applicable)
- Travel insurance (strongly recommended but not required
- Lighter trekking boots (with good ankle support)
- 3 pairs of trekking pants (not jeans), 1 hiking, 1 cotton–which is just enough. Please spray both pairs with an insect repellent spray before the trip.
- Layers for variable temperatures especially at night
- 1 rain jacket: The first night the temperature can be as low as – 5 degrees Celsius/23 degrees Fahrenheit. A rain jacket can be helpful, because there are rainy days even in the dry season!
- 1 warm/winter jacket (Thermals: wool socks/gloves, scarf and woolen hat for cold nights).
- 4 pairs of underwear, 6 pairs of socks (Bamboo or cotton/nylon-blend socks dry faster than 100 percent cotton, which lose their softness when air-dried.) It is nice to have a couple of extra pairs of socks to change into at night when you’re not hiking. Also, we recommend bringing both really heavy hiking socks and lighter socks as well as the weather is variable, so you want to make sure you’re not too cold or too hot.
- 4 shirts, 2 long sleeve shirts
- 1 good sleeping bag liner which is super lightweight and easy to pack. This definitely does its job!
- Travel-size tissues and wet wipes–The air is cold and damp, so your nose is going to run a lot. Everyone seems to run out of tissues by the end of the trek. Also, most bathrooms do not have toilet paper (if you even get a bathroom), so wet wipes are key.
- Iron tablets and pills for altitude sickness. Several people on the hike have varying degrees of altitude sickness and both of these remedies (in addition to the coca tea) are very helpful in alleviating the symptoms.
- Sun protection cream (SPF 45 or higher recommended).
- Bug spray with 30% DEET in it–which you need, but it doesn’t work very well. The issue with Cusco outdoor is that most of the bugs are not mosquitoes. They are these small flies you can’t even see that leave weird bites that first look like you pricked your finger and then blow up into itchy red bumps. Unfortunately, these bugs seem to bite you no matter what kind of spray you put on, so bringing some anti-itch ointment could be helpful.
- Re-usable plastic or metal water container or a hydration pack such as Camel-back
- Water (Only for first day of the hike, as we will provide you with water throughout the rest of the hike).
- Camera and film
- A headlamp to navigate camp in the evenings and pre-dawn mornings with spare batteries
- Bandages or moleskin
- Flip flops to change into at night. Your toes will thank you!
- Toiletries: toothbrush, toothpaste/floss, shampoo/conditioner, brush/comb, Vaseline (great for potential blisters on the feet), feminine hygiene products, deodorant, nail clippers/file/tweezers, spare glasses and/or prescription, mini-eyeglass repair kit, contact lenses and supplies, hand sanitizer etc. Pack what you need, but pack light.
- Medication (Imodium AD or something for your stomach) because some people get an upset stomach on the trek. Also, Ibuprofen or Acetaminophen can be helpful to help with aches and pains after 8-10 hours of hiking each day.
- Plastic bags for dirty and wet clothes
- Something to read in the evenings
- Extra money for drinks,
- Emergency money at least 300-450 extra soles (USD$ 220)
“This unique Salkantay Trek to Machu Picchu can be done on any date that is best for you as long as we have a minimum of 2 hikers”
Grupo Price: $539 Per person
A group tour means that it is open for other trekkers to join you. This means that your group will have varying hiking and fitness abilities. All our guides are experts on how to keep the trek moving and happy no matter how fast you hike.
Private tours are available and priced by party size.
- 2-3 Trekkers: $629 per person
- 4-5 Trekkers: $599 per person
- 6 or more Trekkers: $559 per person
Important: Price includes up to 7 kilos of your personal belongings to be carried by the mules (NO need of extra Porter hire!).
- Student Discount: US$20.00 Check this link:( http://www.machupicchu.gob.pe/items/estudiantes.html )
- Under 15 years will pay as student: US$20.00
- Under 7 years Discount: US$35.00
Optional Extras (Need to Book in Advance):
- Machu Picchu Mountain climbing: USD 25.00 (Need to book in advance)
- Huayna Picchu Mountain climbing: USD 25.00 (Need to book in advance)
- Vistadome Train Aguas Calientes-Cusco: USD65.00 (Need to book in advance)
- Belmond Sanctuary Lodge (5 star hotel) – US $480 per person per night (double occupancy)
- Sumaq Machu Picchu hotel (4 star hotel) – US $245 per person per night (double occupancy)
- Santuario Hotel (3+ star hotel) – US $55 per person per night (double occupancy)
- Vistadome train -US $65 for trip from Aguas Calientes to Ollantaytambo
- Hiram Bingham train (deluxe) -US $385 for trip from Aguas Calientes to Poroy
- Hiking poles – US$20.00
- Sleeping bag – US$25.00
- Sleeping bag Deluxe Package (+ Pillow & Liners) US$35.00
- Private Tent – US$30.00
How difficult is the hike?
For an average traveller or tourist, Salkantay is considered a challenging but certainly not impossible hike. Due to the physical demands, anyone who wishes to trek Salkantay should at least be moderately fit. Plus, all trekkers should spend at least 2 days in Cuzco before the trek, to get acclimatized. Being extremely fit does not grant any immunity from altitude sickness.
The entire hike is approximately 72 kilometers (approximately 45 miles), and this hiking takes place during 5 days, 4 days and 3 days. The remaining 1 day of the trek is spent at Machu Picchu. In general, Salkantay is considered to be slightly harder than the Inca Trail. Other trails, such as Choquequirao, are considered to be slightly harder than Salkantay.
What’s the most challenging section of the hike?
The Salkantay Pass, at 14,760123 feet above sea level, is the most difficult section in the trail. Expect wind and cold temperatures. Some hikers might experience symptoms of altitude sickness. Symptoms will disappear as soon as you start your descent. Oxygen will be provided if needed. The Salkantay Pass, at approximately 4,650 meters above sea level is the most difficult section in the trail. These challenges are a result of several factors: the challenge of uphill climbing, bitter cold winds, low temperatures in general, and the fact that you are trekking at a low-oxygen altitude.
When is the best time to hike the Salkantay?
The dry season is the best time for this trek. In Cuzco, the dry season lasts from April to November, and the wet season is from December to March. From June to September are the most popular months to do the trek, due to summer vacations in Europe and the US. It is generally thought that May and October offer the best weather conditions.
Should I request an extra horse?
It is better to request a horse before you go on the trail rather than realize halfway through that you’re not enjoying carrying your pack at this altitude and want some help.
Can I use my mobile/cell phone on the mountain?
You will get sporadic phone coverage during the trek and there will not be anywhere whilst trekking to charge your phone.
Will there be an international cell phone on the trek?
One of the trek leaders will be carrying a satellite phone. However this is emergency use only.
What is the weather like?
Weather is very varied on this trek, due to the fact that it winds its way through wildly different terrain at different altitudes. The only place where weather is a serious concern is the Salkantay Pass, and the nearby areas. Temperatures here, and at the nearby Soraypampa campsite, can fall below freezing. The other camps are much warmer, due to their proximity to the cloud forest.
Why do I need to make a deposit?
We recommend to make your reservation in advance and we will guarantee your Spaces for this hike. Each reservation needs 50% of deposit as first payment. The final balance(50%) will be paid in Cusco(Briefing Day). About Payment you must choose where would you like to make the deposit: Payment system online,
Paypal by Debit or Credit Card
Western Union, Money Gram
Peruvian Banking Account
We use the money from your deposit to make several important purchases, including the entrance fee to Salkantay, the entrance fee to Machu Picchu, bus tickets, and train tickets. In addition, making a deposit assures us that you will be coming on the trek, and are unlikely to cancel at the last minute. This helps us with knowing how much food to buy, how many of our guides to use for the trek, etc. The deposit is non-refundable once we receive it, because we will immediately use it to purchase the tickets mentioned above.
What happens after I make the security deposit?
First, we will send you an email to confirm your payment. Then we will contact you to offer you different hotel or hostel options in Cuzco, as well as inform you of other tours you might be interested in.
Two weeks before your tour date, we will contact you by email to request the final payment. We will also ask you where you will be staying in Cuzco, to be able to pick you up on the day of your hike.
After we receive the final payment, we will send you an email confirming your tour date and informing you of important contact information for our tour agency, as well as some final tips to prepare for the trek.
Can I change my starting date for the Salkantay?
Once we have purchased your tickets, with your security deposit, you can only change your start date if you pay an additional amount. This amount is usually around $150 USD. The reason for this is the tickets we purchase are non-refundable and non-transferable, so we are not allowed to simply change your tour date.
Is altitude sickness a problem? What should I do to avoid altitude sickness?
To avoid altitude sickness, give yourself time in Cuzco to acclimatize to the change in altitude. Two days minimum is recommended!!! Try to avoid alcohol before and during your trek, and make sure you eat lightly and drink plenty of water. Make sure to stay hydrated during the trek, don’t force yourself to walk faster than your body wants to, and take frequent breaks. Drinking coca leaf tea helps a lot, and you may wish to speak with your doctor about Diamox pills.
What should I do if I get altitude sickness?
If you get altitude sickness while on the trail, let your guide know immediately. They will help you. Recognize the symptoms of altitude sickness: a headache, nausea, extreme tiredness, dizziness, and a general malaise are all symptoms.
What are the guides like?
Having a good guide is an essential part of having a good trek. Because of this, Mystic Salkantay hires and works with some of the best guides in the business. Our guides are knowledgable in the areas of history, archaeology, ecology, and are natives of the Cuzco area.
What type of accommodation is used on the Salkantay Trek?
On the first night of the Lares Trek, we stay at a community-owned campsite established by the Accopata community that features composting toilets, solar showers, and a solid-waste management system that’s the first of it’s kind in the region. On the second night, we’ll spend the night in three-person tents designed to accommodate two same-sex travellers. Trekkers will be served a bowl of hot water (and a hot drink) in their tents during morning hours. On the third night, we’ll stay at a simple hotel in Aguas Calientes.
Is a sleeping bag and mat included?
Sleeping bags are not included and so we recommend bringing a compact three-season sleeping bag. If travelling between May and October a 4-season sleeping bag is recommended. These can be rented with us. For approximately $20 for the length of the trek. Foam mats are provided however some travellers also bring their own self-inflating mat (i.e. a Thermarest).
Is purified water available on the trek?
Yes, you can do, But we recommend you buy water or rehydration drinks from local people, as it is a form of power these people support them.
of course that we offer them every morning boiled water so you can take during the day.
What type of food will we get on the Salkantay Trek?
Our cooks prepare excellent high-energy meals appropriate for a trek of this nature. The menu usually includes pasta, rice, chicken, fresh fruit and vegetables and a variety of oatmeal, eggs and other breakfast foods. Vegetarian alternatives are available upon request at the time of booking.
What is the suggested amount that I should tip the guides and porters?
Tipping is at your discretion, but is always appreciated. If you enjoyed the service you enjoyed from your guides and porters or Horseman.
What is the environmental impact of my trek like?
The Salkantay trek is a low-impact activity. We will only be travelling short distances by bus and train, and almost the entire trek is done by walking. We will avoid areas with endangered plants, and we will give you steps on minimizing your impact even further. For example, please give your trash to you porters at the end of the day. This helps keep the trail as clean as possible.
What is done to protect the environment?
We are keeping to a small group so that we limit the impact we have on the surrounding environment. The Salkantay Mountain National Park is a very delicate environment.
Terms & Conditions
1.- Contract between the Client and Cusco Journeys & Adventures
- To secure a booking with Cusco Journeys & Adventures, the Client must deposit 30% of the entire price of the trip (minimum US$200). All flights (domestic and international) and UpGrades must be paid 100% in advance to secure spaces. The deposit is non-refundable. Clients booking by telephone, fax or email will be deemed to have read the booking conditions.
- A booking is accepted and becomes definite from the date Cusco Journeys & Adventures has received the deposit from the Client. It is at this point that a binding contract between Cusco Journeys & Adventures, LLC, and the Client comes into existence.
- The contract is made between Cusco Journeys & Adventures, LLC, and the Client, which includes all persons named on the booking form. The person signing the booking form warrants that he/she has full authority on behalf of all the persons whose names appear thereon and confirms that all such persons are fully aware of and accept these conditions.
- The balance of the amount due must be paid to Cusco Journeys & Adventures no later than 30 days before departure. In case of non-payment of the balance by the due date, Cusco Journeys & Adventures will treat the booking as cancelled by the Client.
- In the case of bookings made within 30 days of the departure date, the full amount of package price will be paid upon booking.
- Payment can either be made by wire transfer, direct deposit, or check. In case of a bank transfer, all wiring and transfer costs should be assumed by the Client.
- All prices are United States of America Dollar based.
- Our prices do not include Peruvian sales taxes. Those exempt from paying this tax must meet the legal standards. For an exemption from the IGV (General Sales Tax) the visitor (guest) must prove he or she meets the international treaty standards honored in Peru by showing a passport, driver’s license or national identity card. Please note that visitors who have stayed in Peru longer than 90 calendar days are no longer exempt from IGV (General Sales Tax). Please make sure that your identity documents are legible and note that the TAM (Andina Migration Card) cannot substitute a passport.
3.- Changes by the Client
Any changes to the original booking must be confirmed by the person signing the booking form. For any change by the Client to the itinerary after receiving a confirmed Travel Program from Cusco Journeys & Adventures, a US$50 changing fee will be charged plus any costs or charges which are incurred or levied by our suppliers as a result of the amendment. While every reasonable effort will be made to accommodate changes and additional requests, their availability cannot be guaranteed.
Services can be transferred from one client to another as long as there is availability and the providers’ conditions allow it.
4.- Substitution of Client
If any member of your party is prevented from traveling, it may be possible to transfer the booking to another suitable person, provided that written notice is given at least 30 days prior to departure. An administration fee of US$50 will be levied plus any costs imposed by Cusco Journeys & Adventures suppliers. In the case of certain tickets such as those for Machupicchu Site, Huayna Picchu mountain or for the Inca Trail, these must be purchased again as they cannot be transferred, then we need see the availability.
5.- Cancellation by the Client
The Client may cancel the booking at any time provided that the cancellation is communicated to Cusco Journeys & Adventures in writing. Deposit paid to reserve trip is non-refundable. Payments for flights, cruises, Machupicchu site, Inca Trail Trek and Train Tickets bookings are non-refundable due to airline, Peruvian goverment and operator policies. All other reservations cancelled less than 45 days prior to the departure date of the tour are subject to the following cancellation fees:
|Period Before Departure When Notification Is Received||Cancellation Fee As A Percentage Of The Refundable Services Price|
|8 Days or Less||100%|
In case part of a booking is cancelled, the remaining party may have to pay additional charges (e.g. under-occupancy, or single room supplements). In case of trip postponement, an administration fee of 15% of the trip price will be charged plus the amount already spent on non-refundable subcontracted services. The remaining amount may be used toward future travel with Cusco Journeys & Adventures.
6.- Changes and Cancellation by Cusco Journeys & Adventures
While Cusco Journeys & Adventures will use its best endeavors to operate all tours as advertised, by entering into this contract the Client accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions. Cusco Journeys & Adventures reserves the right to cancel or change any of the facilities, services or prices (including flights, accommodation or other arrangements) at any time and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment as a result of these changes.
If a major change is known to us at the time of the booking, the Client will be informed immediately. A major changed is defined as a change affecting at least one in three full tour days of the itinerary, or which materially affects the character of the Product in its entirety. If a major change becomes necessary after booking, Cusco Journeys & Adventures will inform the Clients as soon as reasonably possible.
When a major change is made, the Client will have the choice to accept the change of arrangements, to purchase any other available tour or to cancel the tour and obtain a full refund. This is providing that the major change is not because of force majeure.
Force majeure is war, threat of war, riots, civil strife, industrial dispute, terrorist activities, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, changes imposed by cancellation or rescheduling of flights by an airline, the alteration of airline or aircraft type, or other similar events beyond the control of Cusco Journeys & Adventures.
Cusco Journeys & Adventures is not liable for any charges in the event of a change – beyond their control – to the departure time or date of a tour, flight or other form of transport.
Should any price increase, Cusco Journeys & Adventures will absorb the price increase if the price increase is less than 5% of the total package price. If the increase is more than 5%, the client will be surcharged the difference.
8.- Passport, Visa and Vaccinations
It is the responsibility of the Client to be in possession of a valid passport, visa permits, inoculations and preventative medicines as may be required by the authorities of the visited countries for the duration of the tour. Information about these matters or related items is given in good faith but without responsibility on the part of Cusco Journeys & Adventures.
9.- Age, Fitness and Participation
All Clients are expected to assess that their physical fitness aligns with the requirements of the itinerary of their choosing prior to booking. Travelers with pre-existing medical conditions are advised to check with a healthcare professional before traveling on the chosen itinerary. No unaccompanied minors (those under 18 years of age) can be accepted on tours operated by Cusco Journeys & Adventures, however older teenagers may be considered provided they are accompanied by a parent or guardian who accepts full responsibility for the minor. Cusco Journeys & Adventures reserves the absolute right to decline a booking at their discretion. Clients agree to accept the authority and decisions of the employees of Cusco Journeys & Adventures, tour leaders and agents, while on the tour with Cusco Journeys & Adventures. If, in the opinion of such persons, the health or conduct of a Client before or after departure appears likely to endanger the safe, comfortable or happy progress of a tour, the Client may be excluded from all or part of the tour. In case of ill health Cusco Journeys & Adventures may make such arrangements as it sees fit and recover the costs thereof from the Client.
10.- Local laws
All participants in tours operated by Cusco Journeys & Adventures are expected to obey the laws and regulations of the countries visited and any failure to do so will relieve Cusco Journeys & Adventures of all obligations that they may otherwise have under these booking conditions.
11.- Illness or disability
Anyone suffering from illness or disability or undergoing treatment for any physical or medical condition must declare the true nature of such condition at the time of booking and arrange for the provision of any medication or other treatment which may be required during the tour. Failure to make such disclosure will constitute a breach of these booking conditions and result in such persons being excluded from the tour in which case all monies paid will be forfeit.
If the chosen holiday includes a cruise or excursion or transfer by boat of any sort, the Client must make it known at the time of booking if he/she is unable to swim. This will not prevent the Client from participating in the tour but will enable Cusco Journeys & Adventures to take additional precautions for the safety of the Client at such times as may be appropriate.
12.- Client has a Complaint
If the Client has a complaint about any of the tour arrangements, he/she must bring it to the attention of the tour leader or other representative of Cusco Journeys & Adventures at the appropriate time so that they may use their best endeavors to rectify the situation. It is only if Cusco Journeys & Adventures is made aware of any problems that there will be the opportunity to put things right. Making your complaint known to Cusco Journeys & Adventures as a problem arises during your trip will allow us to remedy the situation or facilitate compensation. Should the problem remain unsolved, a complaint must be made in writing to Cusco Journeys & Adventures within 28 days of the completion of the holiday.
13.- Flight Bookings
Cusco Journeys & Adventures will use its best endeavors to ensure that all flight prices are correct at the time that they are quoted. Airlines reserve the right to amend or withdraw fares without prior notice. Once a deposit is paid on an airfare, it guarantees that a booking is being held for you, but it DOES NOT GUARANTEE the fare. The fare can only be guaranteed when the flight booking has been paid in full and a ticket has been issued. Flight bookings cannot be transferred.
The flight times given by Cusco Journeys & Adventures are for general guidance only and are subject to change. Up-to-date flight times will be shown on the tickets. The Client must check the tickets very carefully immediately upon reception of the latest timings. Cusco Journeys & Adventures will endeavor to inform the Client as soon as possible in the event of any flight alteration. Details of airlines are also subject to change. Such alterations do not constitute a significant change to the trip arrangements and will therefore not be entitled to cancel without paying the normal charges as a result.
Cusco Journeys & Adventures cannot be held responsible for any delay to your flight whether this delay is caused by adverse weather conditions, the action of air traffic controllers, airport authorities or (local) governments, the rescheduling of flight times by the airline, mechanical breakdown, strike, industrial action or any other reason.
14.- Our responsibility
Cusco Journeys & Adventures cannot guarantee the accuracy of any hotel, resort or other leaflet which is not published by them but may be supplied as an additional service to the Client.
Cusco Journeys & Adventures accepts responsibility for ensuring that the vacation which the Client books with them is supplied as described in the final version of the travel program the Client will receive upon arrival and for ensuring that the services reach a reasonable standard.
Cusco Journeys & Adventures acts only in the capacity of an agent upon the legal conditions that, while exercising every possible precaution, it is not responsible for injury, illness, damage, loss, additional expenses, accidental delay, or other irregularities which may be caused either through willful or negligent acts or omissions made by the companies or individuals providing or engaged in transportation, accommodation or other services related to the accomplishment of the tour, or through natural disasters, social upheavals or other causes.